Shipping Policy

Last Updated: September 29, 2026

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. During holidays, peak shopping periods, or periods of high demand, processing may take up to 5 business days.

2. Shipping Times

KinetronStore currently offers products fulfilled by U.S.-based suppliers for delivery within the United States.

Once an order has been processed and shipped, estimated delivery is typically 3–5 business days.

Delivery times are estimates and may vary depending on the destination, carrier availability, weather conditions, holidays, or other circumstances outside normal operations.

3. Shipping Methods

Depending on the product, destination, and fulfillment method, orders may be delivered by USPS, UPS, FedEx, DHL, or other qualified carriers.

4. Shipping Costs

We currently offer free standard shipping on eligible orders within the United States. Any applicable shipping charges will be clearly displayed at checkout before the order is placed.

5. Tracking Information

When tracking information is available, it will be sent to the email address provided during checkout. Please allow up to 48 hours for tracking information to become active after it has been provided.

6. Incorrect or Undeliverable Addresses

Customers are responsible for providing accurate shipping information. If a package is returned due to:

• Incorrect address

• Missing information

• Failed delivery attempts

Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided by the customer.

7. Delays

Delivery delays may occasionally occur due to weather conditions, carrier disruptions, holidays, high-volume periods, or other circumstances.

If we are unable to ship your order within the timeframe promised at the time of purchase, we will contact you with updated information and provide the options required by applicable law, including the opportunity to cancel the order and receive a refund when applicable.

8. Lost or Stolen Packages

If tracking shows that your package has been delivered but you cannot locate it, please contact us at kinetronstore@gmail.com. We will review the tracking information and assist you in determining the appropriate next steps, including contacting the carrier when applicable.

9. International Shipping

Currently, KinetronStore ships only within the United States.

10. Contact

Email: kinetronstore@gmail.com

WhatsApp: +55 (11) 91421-1697